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North Shore Adventure Park
Job Descriptions

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"This is a really gratifying job. When we can make our guests feel safe and cared for, that is really positive."

Employment at the
North Shore Adventure Park

  • Ability or interest in climbing is NOT a prerequisite for working at the North Shore Adventure Park. There are positions available in various departments including Host and Ground Team that do not require athletic ability. 

  • Employment is seasonal from mid-May - October. (Hours)

    • Weekends only from the end of May through the second weekend in June. 

    • 5 days per week during high season - Mid-June - Labor Day. 

    • Weekends only in September and October, through October 22, 2023.

  • Bonuses are available to those who work the entire season. 

  • Employee housing is available; space is limited. 

Job Descriptions

Host

Host

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Hosts help guests have their best time while at the park by maintaining great customer service from check-in time to the moment they leave.  

 

Responsibilities and Requirements (not limited to)

  • Must be 16+

  • Comfortable talking with people and presenting to groups

  • Adept at computer systems

  • Able to work at a fast pace 

  • Patient and cool under time pressure

Ground Team Monitor

Ground Team Monitor

The ground team monitors are the lifeguards of the Adventure park. They are responsible for ensuring the safest and most rewarding experience for each guest. 

 

Responsibilities and Requirements (not limited to)

  • Must be 16+

  • Able to lead safety briefings for up to 20 guests at a time, multiple times a day

  • Focus on details and safety while harnessing guests to ensure proper fit

  • Monitor and advise climbers on the course

  • Anticipate problems before they occur 

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Air Team Monitor

Air Team Monitor

The Air team monitors are trained and certified in assisting guests on the high ropes course and ziplines.  They monitor guests abilities and behaviors to anticipate and prevent issues. They also assist guests who get stuck on a course or zipline.

 

Responsibilities and Requirements (not limited to)

  • Must be 18+

  • Able to keep calm while under pressure

  • Comfortable working in the air

  • Excellent attention to detail especially around safety  

  • Skilled at focusing on guest’s needs up in the air

  • Willing to coach guests to help them navigate the course

Photo by Dennis Quiggle

Axe Thowing Coach

Axe Throwing Coach

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Main Goal: Coaches are enthusiastic and customer service oriented.  They are responsible for creating a fun and safe atmosphere, explaining safety guidelines, and ensuring all guests have a wonderful experience.   

 

Responsibilities and Requirements (not limited to)

  • Must be 18+

  • Be comfortable enforcing all safety rules and coaching guests to help them improve their skills

  • Interest in helping guests learn new skills to keep their experience lively and challenging

Assistant Manager

Assistant Manager

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The Assistant Manager is part of the leadership team.  They are responsible for performing the daily tasks and procedures of the park and directing/ managing the daily operations of park staff.  The park supervisor reports directly to the park manager.  

Responsibilities and Requirements (not limited to)

  • Must be 18+

  • Able to work a full time varied schedule

  • Have strong leadership skills and/or confidence in leading others  

  • Comfort working at height preferred but not required 

  • Able to multitask and oversee several aspects of operations simultaneously

  • Quick and independent learner who can adapt to new situations easily

  • Excellent customer service and communication skills

Learn more about our location on

Minnesota's North Shore of Lake Superior

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